Discover how to care for your waterproof stainless steel jewellery, find details on delivery, returns and exchanges, and learn about gift card options. Friendly advice and support—straight from Indigo Jewels.
How to Care for Your Stainless Steel Jewellery
Jewellery Care Tips
Our jewellery is made from high-quality stainless steel - designed to be waterproof, tarnish-free, and perfect for everyday wear. While it's incredibly low maintenance, here are a few tips to keep it looking its best:
Wear It with Confidence
Water, sweat, and daily wear won't damage your stainless steel jewellery. It's safe to wear in the shower, at the gym, or even swimming or at the beach.
Keep It Clean
Wipe with a soft, dry cloth to remove any smudges or fingerprints. For a deeper clean, use mild soap and warm water, then dry thoroughly with a soft towel.
Store Thoughtfully
Store pieces separately in a dry pouch or jewellery box to avoid scratches. While stainless steel doesn't tarnish, keeping it away from other metals can help preserve its polished finish.
Avoid Harsh Chemicals
Household cleaners can dull the shine. Remove your stainless steel jewellery before using household cleaners.
Polish Occasionally
Use a jewellery polishing cloth to restore brilliance if needed - though most pieces stay shiny without it.
FAQs - Jewellery Care
Yes! Our stainless steel jewellery is waterproof and resistant to tarnish, so it's safe to wear in the shower, pool, or at the beach.
No. High-quality stainless steel is tarnish-free and rust-resistant, making it perfect for everyday wear.
Wipe it with a soft, dry cloth. For a deeper clean, use mild soap and warm water, then dry thoroughly with a soft towel.
Yes - store your pieces separately in a pouch or jewellery box to avoid scratches, especially from harder materials.
Absolutely. Stainless steel is sweat-resistant and won't discolour with exposure to moisture.
Polishing is rarely needed, but if you want to boost its shine, use a jewellery polishing cloth occassionally.
Delivery Information
Fast, Reliable & Tracked
We’re all about getting your order to you quickly and safely!
UK Orders
All orders within the UK are packed and dispatched within 24 hours (excluding weekends and holidays). We use a tracked delivery service so you can follow your order every step of the way. You’ll get an email with your tracking info as soon as it’s on the move.
International Orders
We currently ship to countries within the European Union, the United States, Australia, and Canada. All international orders are sent using a tracked service, and delivery times may vary depending on where you are.
If you ever have any questions, just drop us a message – we’re happy to help!
Returns & Exchanges
Hassle-Free Shopping
We want you to love your jewellery. If you’re not completely satisfied with your purchase, we offer easy returns and exchanges within 14 days of delivery. Items must be unused, in original packaging, and in resaleable condition.
Please note: Due to hygiene reasons, earrings and custom pieces are non-returnable.
We’re here to make things right — whether it’s a sizing issue, a change of mind, or a gift that didn’t quite work out.
We take pride in the quality of our stainless steel jewellery, but if you receive an item that is damaged or faulty, we’re here to help. Please contact us within 7 days of receiving your order, including a photo and description of the issue. We’ll review your request promptly and arrange a replacement, repair, or refund where applicable.
Our goal is to ensure every piece you wear meets our standards — and your expectations.
To start a return or exchange, simply complete the Returns Form below.
Returns Form
Please include your order number, item(s) you wish to return/exchange, and the reason for your return/exchange.
Indigo Jewels Gift Cards
A gift that always fits
Not sure what to choose? Let them decide! Our Indigo Jewels gift cards are the perfect present for any occasion.
Gift cards are delivered instantly by email and include easy instructions for how to redeem them at checkout. No additional processing fees, no expiry date – just a little sparkle, ready when they are.
Perfect for birthdays, thank yous, or just because.
